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	<title>statistical error &#8211; Frankis Website</title>
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		<title>Call Center Simulation – Influence of Call Durations Distribution on Statistical Results</title>
		<link>https://fpposchmann.de/call-center-simulation-influence-of-call-durations-distribution-on-statistical-results/</link>
					<comments>https://fpposchmann.de/call-center-simulation-influence-of-call-durations-distribution-on-statistical-results/#respond</comments>
		
		<dc:creator><![CDATA[Frank-Peter Poschmann]]></dc:creator>
		<pubDate>Thu, 25 Feb 2021 15:47:07 +0000</pubDate>
				<category><![CDATA[Consulting]]></category>
		<category><![CDATA[Call Center]]></category>
		<category><![CDATA[CCsim]]></category>
		<category><![CDATA[distribution]]></category>
		<category><![CDATA[mean value]]></category>
		<category><![CDATA[simulator]]></category>
		<category><![CDATA[spread]]></category>
		<category><![CDATA[statistical error]]></category>
		<guid isPermaLink="false">https://www.fpposchmann.de/?p=611</guid>

					<description><![CDATA[Recently I’ve refurbished an old project of mine, the Call Center Simulator CCsim (https://apps.apple.com/de/app/ccsim/id1519438028?mt=12). It was a lot of fun to develop this heavy multithreading app. One main reason for me at the very beginning was to see how big the influence of the actual shape of distributions (e.g. for the call duration) besides the mean value is on the results. Now we do have this tool and we can play around a little bit.]]></description>
		
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